Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing and using LuxeGlassesSale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Misrepresent your identity or affiliation
• Interfere with the proper working of our website
• Use any automated means to access our services without permission

3. Product and Service Description

3.1 Designer Eyewear Collections

We offer premium eyewear in various frame styles including Cat Eye, Rectangle, and Square frames for both Men and Women. All products are authentic designer items sourced directly from authorized suppliers.

3.2 Product Representation

While we strive for accurate product descriptions and images, slight variations may occur. Frame colors may appear differently depending on your monitor settings.

3.3 Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

• Prescription lenses (custom-made to your specifications)
• Items marked “Final Sale” during special promotions

4. Order and Payment Terms

4.1 Order Process

All orders are subject to availability and confirmation. We reserve the right to refuse any order at our discretion.

4.2 Pricing

All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

4.4 Order Processing

Orders are typically processed within 1-2 business days. You will receive an email confirmation with tracking information once your order ships.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch

Delivery estimates exclude customs clearance times which may vary by destination.

5.2 Delivery Areas

We deliver worldwide excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us before ordering.

5.3 Customs and Import Duties

International customers may be subject to additional customs fees and import duties. These charges are the customer’s responsibility and are not included in our prices.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery (verified by tracking). To qualify:

• Items must be in original condition with all protective coatings intact
• Original packaging including authenticity cards must be included
• Return must be initiated within the 15-day window

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with “RETURN REQUEST” in subject line
2. Our team will respond within 48 hours with return instructions
3. Repackage using original protective materials
4. Return via tracked courier (we recommend DHL/FedEx)

6.3 Refunds

Upon receipt and authentication at our Leeds boutique:

• Credit Card/PayPal: 3-5 business days processing
• Bank Transfer: 5-10 business days (international transfers may take longer)

Original shipping fees are non-refundable unless due to our error.

6.4 Exchanges

For exchanges between frame styles (Cat Eye, Rectangle, Square etc.):

• Follow standard return process
• Specify desired replacement in your email
• Price differences will be settled via original payment method

7. Intellectual Property

All content on LuxeGlassesSale.com, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

LuxeGlassesSale shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our services
• Unauthorized access to or alteration of your transmissions
• Any other matter relating to our services

Our total liability for any claim related to our services shall not exceed the amount you paid for the product in question.

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

LuxeGlassesSale
46 Briggate
Leeds, GB LS1I 1NM
Email: [email protected]